Frequently asked questions
Answers about our products, services, locations, farmer support and partnerships.
Products
Where can I buy Sidai products?
Sidai products are available through our regional hubs, distributors and more than 4,000 stockists across Kenya. Use Find Us to locate a hub, or call +254 716 423 216 for your nearest stockist.
Are Sidai products quality-assured?
Yes. Sidai-branded products are made by contract manufacturers working to Good Manufacturing Practice (GMP), and every supplier provides a certificate of analysis for each product we buy. We investigate every quality concern raised by customers.
Do you sell small pack sizes?
Yes. Many Sidai products come in small packs so that smaller farmers can buy what they need. For example, Ultradip is available from 10 ml up to 5 litres.
What is Sidafluke?
Sidafluke is our flukicide dewormer for the treatment and control of liver fluke in cattle, sheep and goats. It is available in 60 ml, 120 ml, 500 ml and 1 litre packs.
How do I know the correct dose for my animals?
Always read and follow the product label. Our veterinary staff and trained stockists can advise on correct use for your animals. Contact our technical team if you are unsure.
Services
Can Sidai vaccinate my animals on my farm?
Yes. Sidai supplies and administers vaccines for cattle, sheep, goats and poultry. Contact your nearest hub or send a service request to arrange a visit.
Do you offer soil testing?
Yes. Our field teams test soil on the farm with a handheld near-infrared spectrometer. You receive the result on your phone or on paper, with fertiliser recommendations.
Do you run vaccination programmes for counties and NGOs?
Yes. Sidai delivers large-scale vaccination on contract for county governments, donors and NGOs. Use the partnership enquiry form to start a conversation.
Branches and locations
Where are your regional hubs?
Our regional hubs are at our headquarters in Ruiru and in Thika, Lodwar, Marsabit, Eldoret, Kericho, Narok and Isiolo.
Where is your head office?
Sidai Africa Ltd, Simba 01, Vista Industrial Park, Ruiru, Kenya. Our postal address is P.O. Box 27256-00100, Nairobi.
How do I find a stockist near me?
Use the Find Us page to search by county, or send us a stockist request and we will connect you with the nearest stockist.
Farmer support
How can I get technical advice?
Call +254 716 423 216, message us on WhatsApp, or submit a technical support request through the Contact page. Our team will get back to you.
Does Sidai offer farmer training?
Yes. Around 160,000 farmers and professionals have accessed Sidai training, covering livestock health, poultry management, soil health and crop health.
Is there information I can download?
Yes. Visit Resources to read our farming guides and download the Sidai product brochure, vegetable seed catalogue and company profile.
Partnerships
How can my organisation partner with Sidai?
Sidai works with county governments, NGOs and donors, manufacturers, distributors, milk processors and research organisations. Use the Become a Partner form to tell us about your organisation.
Can I become a Sidai stockist or distributor?
Yes. Sidai offers agrovets and stockists wholesale supply, franchise support and training. Submit a partnership enquiry and select stockist or distributor.
I am a manufacturer. Can Sidai distribute my products?
Sidai offers manufacturers a route to market with trained staff who show farmers how to use products correctly. Use the supplier enquiry form.
General
What does “Sidai” mean?
“Sidai” is the Maasai word for “good”, a nod to the pastoral heritage of many of the communities we serve.
When was Sidai founded?
Sidai was established in 2011 through Farm Africa Enterprises, with support from the Bill & Melinda Gates Foundation. Our first stores opened in Garissa and Eldoret in November 2011.
How do I apply for a job at Sidai?
Visit Careers to see current vacancies and internships, or submit a general application with your CV.
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